"I think they were most helpful in every question that I asked.  I was very pleased.  They were very, very nice.  I appreciate that kindness."
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"Mr. Gill,

 By this letter allow me to express my gratitude to the staff of Paul Davis Restoration of NE Georgia for the exemplary services rendered.  I am entirely satisfied with my treatment and with the work that is at the time complete.  At every turn Kevin and Kelley Padgitt demonstrated excellent customer service, and consistently demonstrated a sensitive concern for my interests and for my well-being.  I would single out their ability to clearly explain my options and obligations; what I feared would be a long and chaotic process was in fact a simple and straightforward one.  When Kevin or Kelley said to me "we'll take care of it," I knew I could count on them to responsibly do so.

And while I applaud their professionalism, allow me to thank you all for remembering the human elements of this repair process.  I hold your staff in the highest regard, and I trust that you all will be rewarded many times over for your decency, for your diligence, and your exceptional work."
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"They were amazing.  One man named Robby did it all by himself.  He took all the carpet out and set up all the machines.  I can't explain the feeling of relief to have him come in and take charge.  It wa his take charge, hard working attitude that I liked.  It was refreshing to see."
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"They were very professional, very likable, great work ethic and on top of things.  They came right in and tried to save the wood floors.  They knew their jobs and were good at it!"
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"They came in everyday and were as nice in the morning as the evening.  They were pleasant and hard working."
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"They did a good job in a timely manner.  I was completely satisfied.  They came out and worked at night.  It's unusual to get someone out that quick."
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"They were extremely professional and did a fabulous job.  They were very courteous and did things in a timely fashion.  They did a great job."
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"On January 7, 2009, a live tree fell through our house due to high winds.  Paul Davis Restoration was very prompt to respond to our immediate needs and kept us in out house until the demolition to repair it begun.  This eliminated our need to go to a hotel.  The repairs to our home were done promptly and efficiently and the Paul Davis Restoration staff was very courteous.  Everything in the repair and restoration of our house went quickly and smoothly thanks to their professionalism."

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"The overall service was great!  The evening immediately after the fire, Paul Davis Restoration was there.  They [then] picked up all the contents and asked me to separate what I needed back immediately and on the next evening after the pick up, I had the items I needed.  That was outstanding!  I gave my one of my friends one of the rugs you all cleaned and she said it was just like brand new!  Thank you so very much!"


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"The promptness of Kevin the day the storm came through [was great].  Once he was notified, he immediately came out to our house and assessed the damages.  He was able to prevent more leaks at that point, even with the storm continuing.  We appreciate all the communication, time and effort. Thank you!"



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